Last updated: 04/02/2026

At The Naked, we aim to process and ship orders as quickly and carefully as possible.

Order Processing

• All orders are processed after successful payment confirmation.

• Orders are usually processed within 1–3 business days.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery Timeline

• Once dispatched, orders are typically delivered within 3–7 business days, depending on the delivery location.

• Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be clearly shown at checkout before payment.

• Any additional charges levied by courier partners or due to address issues are not under our control.

Delivery Address

• Orders will be delivered to the address provided by the customer at checkout.

• Please ensure that the address, contact number, and PIN code are accurate.

• We are not responsible for delays or delivery failures caused by incorrect or incomplete address details.

Delayed or Undelivered Orders

• In case of unexpected delays, we request customers to allow reasonable additional time for delivery.

• We are not liable for delays caused by logistics partners, natural events, strikes, or government restrictions.

Damaged or Incorrect Products During Shipping
If you receive a damaged or incorrect product:

• You must contact us within 24 hours of delivery.

• A clear and continuous unboxing video is mandatory for verification.

• Claims raised without an unboxing video or after 24 hours of delivery will not be accepted.

(Please refer to our No Return & No Exchange Policy for more details.)

Contact Us
For shipping-related questions or support, please contact us at:
📧 customercare@thenaked.in

Shipping Policy